Claim Recovery Agent (Subrogation Adjuster)

Company: Phoenix Loss Control
Location: Chicago
Posted on: February 16, 2026

Job Description:

Job Description Job Description Job Type: Contract Workplace Type: Remote, but must live in US and preferably within Central/Eastern Time Zone Compensation: Commission only based on successful recovery of claims Schedule: Flexible full-time caseload with preferred Monday to Friday during business hours COMPANY OVERVIEW Phoenix Loss Control (PLC) is a US-based business services provider in the cable, telecom, and utilities sector. PLC’s core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-party damage to their infrastructure, such as underground fiber optic or gas lines. PLC currently employs over 140 people, servicing some of the largest cable and telecoms operators (e.g., Comcast, Spectrum, AT&T, and Google). PLC is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth. POSITION SUMMARY Claim Recovery Agents are responsible for reviewing information provided on a damage, determining the liable party, invoicing the responsible party, and pursuing recovery of the repair costs. Duties Review and analyze claim information, identify liable party, and take action to move claims toward successful resolution Gather costing and prepare invoices for select clients Correspond with liable party/insurance carrier both verbally and in writing Negotiate settlements Resolve conflicts and escalate urgent issues Requirements Strong computer skills and knowledge of Microsoft Office Ability to work independently, manage goals and deadlines, have good attention to detail Adaptability, logical thinking and conscientiousness Excellent communication skills (both verbal and written) Strong conflict resolution and negotiation skills High-speed internet access, personal computer, phone line dedicated to work contacts Position Advantages Uncapped Compensation Potential: Top Performers who excel at the role have the ability to earn an annual compensation of more than $100,000 Flexible Work Schedule: Remote with the ability to choose your own hours/days of work This is a contract position. There are no benefits offered with this position.

Keywords: Phoenix Loss Control, Crystal Lake , Claim Recovery Agent (Subrogation Adjuster), Accounting, Auditing , Chicago, Illinois