Customer Service Representative 2026
Company: Lake Express
Location: Milwaukee
Posted on: February 19, 2026
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Job Description:
Job Description Job Description Lake Michigan's Fast Ferry is
looking for motivated, reliable Customer Service Representatives
for our upcoming season! The Lake Express Ferry travels between
Milwaukee, Wisconsin and Muskegon, Michigan twice a day, with a
third round trip on select summer evenings. All customer service
and call center positions are land-based. Customer Service
Representatives work in the Milwaukee terminal to help our
passengers have a safe, efficient, and fun experience! This
includes: booking and processing reservations, issuing boarding
passes, answering customer inquiries, providing security during the
check in process and screening passengers, and assisting passengers
in boarding the ship. Customer Service Representatives may also
assist customers in the call center, receive and stock deliveries,
and have light housekeeping and organizing tasks. Employees may
receive a number of ferry tickets for personal use. This position
can include either part-time or full-time hours, and may include
early mornings, afternoons, evenings, nights, weekends, and
holidays. This is a great opportunity for retirees, students, and
people seeking part-time work! Customer Service Representative
positions are seasonal. Lake Express' season runs from May until
the end of October. Workdays may be available before the beginning
of the season for training, and after the end of the season for
clean-up. Apply today and you will be contacted for an interview!
We are looking to fill all available spaces before the season
begins!
Keywords: Lake Express, Crystal Lake , Customer Service Representative 2026, Customer Service & Call Center , Milwaukee, Illinois
