Learning Innovation-Payments-Vice President

Company: JPMorgan Chase & Co.
Location: Chicago
Posted on: June 1, 2025

Job Description:

As a Vice President, Learning Innovation in the JPMorgan Payments team, you will play a strategic role in delivering compelling Learning and Development programs and assets in the Merchant Services business. This position offers a unique opportunity to join a dynamic and growing team to deliver exceptional programs for Merchant Services colleagues, Treasury Management Officers, and Bankers across diverse industries and lines of business. You will have the opportunity to design and develop learning and development programs that align with Merchant Services capabilities and Strategic Industry initiatives, ensuring they resonate with key stakeholders across various functions and levels. This role is ideal for a dynamic self-starter eager to make a significant impact in a fast-paced, collaborative environment.Job Responsibilities:

• Leverage instructional design principals to develop comprehensive learning and development engagementsincluding e-learning modules, workshops, and seminars.
• Create compelling assets that tell a story and effectively communicate key insights, themes, and initiatives.
• Collaborate with senior leaders and key stakeholders to ensure deliverables align with the company's strategic goals.
• Enhance employee performance and engagement through innovative learning solutions.
• Manage content effectively to ensure it meets the needs of diverse stakeholders across industries and lines of business.
• Coordinate and communicate across various functions and levels to ensure successful program delivery.
• Partner with GTM and Commercialization teams to drive and track asset management and meet deadlines.Required Qualifications, Capabilities, and Skills:
  • 5+ Years experience in Payments
  • 3+ years of experience in Learning and Development, Training, or related fields.
  • Proficiency in content management and asset creation.
  • Excellent written and verbal communication skills with individuals at all levels.
  • Strong knowledge of financial services industry, products, and services, with a payments background.
  • Experience in designing and developing learning programs that align with strategic objectives.
  • High levels of communication, collaboration, and coordination skills.
  • Ability to independently curate and develop training materials and resources.
  • Creative thinker with the ability to offer comprehensive and customized programs and solutions.Preferred Qualifications, Capabilities, and Skills:
    • Experience working in a highly matrixed, complex organization.
    • Ability to negotiate, influence, and collaborate to build successful relationships.
    • Experience in the digital space to drive support of strategic initiatives across the business.
    • Strong creative thinking and problem-solving skills.
    • Proficiency and experience witheLearning tools such as Captivate and ProBuilder.
    • Public speaking and/ or facilitation experience.
    • Project management and execution experience.
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Keywords: JPMorgan Chase & Co., Crystal Lake , Learning Innovation-Payments-Vice President, Executive , Chicago, Illinois