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Director of Internships

Location: Matteson
Posted on: June 23, 2025

Job Description:

Director of Internships Department: Community Mental Health & Counseling Status: Full-time Who We Are At Sertoma Star Services, we're on a mission to empower individuals with intellectual/developmental disabilities and those living with mental illness to reach their goals and lead fulfilling lives. With a strategic presence in South Chicagoland and Northwest Indiana, we proudly serve over 2,000 consumers through a diverse range of vocational, educational, therapeutic, and residential programs. Sertoma Star Services’ roots trace back to the merger of two dynamic social services organizations, New Star and Sertoma Centre combining over 125 years of expertise in providing cutting-edge, person-first services. Our united commitment is straightforward: to transform lives through delivering comprehensive services, choices, and opportunities to those we support in an environment that promotes self-advocacy and personal success. By joining the Sertoma Star Team you will have a unique opportunity to challenge limits and change lives. Together, we can shape a brighter future for those we serve. Your Role The Director of Internships will be a fully licensed clinician (LCPC/LCSW) who will be responsible for managing the clinical and administrative oversight of all clinical interns within CMHC, Occupational Therapy Interns (Level I or Level II) within the I/DD program, as well as any additional internship opportunities that may be offered through either program. This director will be responsible for vetting, onboarding, and training 5-6 interns per year, and will provide clinical supervision which will support the completion of their graduate program requirements. The director will ensure that interns’ caseloads are steadily built up and that they are provided with varying opportunities to build upon and apply their skills. Responsibilities Provides leadership in the cultivation, development, and maintenance of ongoing and mutually beneficial partnerships with universities and educational institutions through collaboration, presentation, and communication. Identifies, interviews, and offers placement to qualifying bachelor’s and master’s-level interns with consideration of skill, knowledge, integrity, capacity to learn, conflict resolution, and motivation for working in the field, along with the recognition of the need to complement the existing team. Provides support to interns in determining their internship site, supervisor, and responsibilities as well as verifying school program requirements and understanding the populations served. Collaborates and communicates effectively with multiple departments to ensure seamlessness of internship experience and a high quality provision of services to consumers. Create and maintain internship policies and procedure that ensure academic quality and integrity. Provides onboarding and training to interns and guides planning, assigning, and directing workflow, including oversight of assessments, development and implementation of treatment plans, and completion of documentation Monitors individual intern and overall program performance and continually seeks ways to maximize performance and enhance the experience. Ensure all new intern paperwork, institution-specific paperwork, and any program evaluations are completely fully and in a timely manner. Provides direct services to individuals enrolled as prescribed in their individualized assessment and treatment plans and completes all required documentation of services provided in compliance with Medicaid Rule 132 and agency policy, ensuring that the philosophy of recovery is integrated in all aspects of service planning and delivery Perform other duties/tasks as need and/or assigned. Qualifications Master’s degree in human services or related field (LCPC/LCSW licensure is required) Knowledge and/or experience in mental health services and integrated healthcare required Minimum of one year’s experience supervising staff working with individuals with psychiatric disorders and working knowledge of the recovery model required Minimum of two years’ experience doing case management, care coordination, linkage, outreach, and/or community support required Knowledge and/or experience of building and/or maintaining community partnerships, business development, or community engagement preferred. Ability and willingness to work in a variety of environments (community, hospitals, long-term care facilities, etc.) as well as to provide services in a location most convenient to the individual served Effective communication skills, both oral and written Effective documentation skills required Valid driver’s license, documentation of current auto insurance, and acceptable motor vehicle report required Proficient in the use of computers, software applications, and working knowledge of Microsoft Office and Google Suite programs Benefits Generous paid time off 13 Paid holidays Medical/Dental/Vision Insurance Plans Employer Paid Insurance: Basic Life/AD&D and Long-Term Disability Employee Assistance Program 403(b) with company match Tuition assistance Eligibility for Public Service Loan Forgiveness Ongoing training and development opportunities Health, Safety, and Culture Sertoma Star is an equal opportunity employer that embraces the uniqueness of every person. Sertoma understands that in order for you to work effectively and be an advocate of inclusivity, we must foster an environment that is respectful and sensitive to persons of all gender identities and from every cultural, socioeconomic, ethnic, religious, and racial background. Our open-door, team-building concept supports both agency goals and employee success.

Keywords: , Crystal Lake , Director of Internships, Healthcare , Matteson, Illinois


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