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Retail Specialist

Company: Bethesda Lutheran Communities
Location: Crystal Lake
Posted on: April 5, 2021

Job Description:

Lead Sales Associates assist in supervising store operations, product rotation, training, and coaching of associates and volunteers to advance Bethesda's mission, vision, and core values. Lead Associates provide direction to staff to ensure that customer satisfaction and production standards are being met to achieve established goals.
Education and Experience:

  • High school diploma or equivalent required.
  • One year of retail and leadership experience.
  • Possession of a valid driver's license and a good driving record as defined by Bethesda.
  • Has general knowledge of operating a cash register and closing out procedures.
  • Able to relate well with others, dependable, accurate, self-motivated, polite, and tactful.
    Physical Demands:
    • Able to lift 40 lbs regularly (more occasionally) and stand on feet for up to eight hours.
    • Able to assemble and move racks and shelves for extended periods of time.
    • Able to carry items up and down stairs as needed.
    • Must be able to work irregular hours. (20 hours per week).
      Essential Job Functions:
      • Implements and maintains established standards to ensure we achieve maximum value on donated goods while implementing effective space utilization.
      • Provides coaching and training to assigned associates and volunteers.
      • Assists in resolving associate, donor, and customer concerns.
      • Follows established loss prevention and security procedures.
      • Maintains production standards to ensure maximum efficiencies.
      • Completes timely and accurate required reports.
      • Operates equipment safely and responsibly and trains staff in the same manner.
      • Maintains a safe and orderly work environment, ensuring staff follows safe work practices.
        To ensure a safe shopping experience, we are following all the recommended guidelines, including:
        • Providing masks and gloves for associates
        • Creating hand sanitizer stations
        • Increasing cleaning and sanitation protocols
        • Encouraging social distancing
        • Installing protective barriers
        • Closing the fitting rooms

Keywords: Bethesda Lutheran Communities, Crystal Lake , Retail Specialist, Hospitality & Tourism , Crystal Lake, Illinois

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