Retail Store Manager
Company: PetSmart, Inc.
Location: Crystal Lake
Posted on: November 25, 2022
RETAIL STORE MANAGER ABOUT OUR STORES: PetSmart is a retailer
unlike any other; we dont just sell products, we provide solutions
that foster happy and healthy homes for pets and pet parents. Our
Store Managers lead the operations of our stores through that lens
and are passionate about creating a unique, customer-focused
environment. As a Retail Store Manager with PetSmart, youll oversee
all aspects of our retail storefrom head to tail. From hiring &
training knowledgeable associates to executing on strategic
merchandising initiatives, youll set the standard of success within
our stores. Its no easy feat, but every day you come in to work
youll take pride in knowing that you're making a real difference
for your associates, our pet parents, and pets in our care. ABOUT
OUR TEAMS: In a store as big as ours, we need all hands (and paws,
wings and fins!) on deck to ensure we are operating efficiently.
Youll lead an Assistant Manager, Service Managers and Department
Managers to success in the following areas:
- Customer Engagement: With extensive knowledge of our products
and a passion for animals, our Customer Engagement team ensure that
our customers have the right solutions for their pet. In addition
to supporting store initiatives, they also lead a team of Pet Care
Associates to maintain a safe and clean environment for all pets in
- Merchandising & Inventory: With a heavy emphasis on store
presentation, our Merchandise and Inventory teams play an integral
role in helping our pet parents find exactly what they need, right
when they need it. This team leads the execution plan-o-grams,
organize promotional and sale price changes, and oversee
fulfillment of our In-Store Pick Up Orders.
- Associate Leadership: With an emphasis on training and
development, our Associate Lead ensures that our teams have the
education they need to advise pet parents, complete pet safety
inspections and support the Store Manager on company
- Services: Theres more to our stores than just the
merchandiseits the services that we offer that are fast growing
areas of our business. Although our Grooming Salon and our Pets
Hotel do have their own leaders, it is in partnership with the
Store Manager that they are successful business units.
- Overall Retail Initiatives: You and your teams will also drive
sales and traffic targets, execute on strategic merchandising
initiatives and set standards of success within our retail store.
ABOUT YOUR CAREER: Just like were there for pets at every stage of
their lives, well be with you at every stage of your career, too.
With PetSmart, you will have opportunities to:
- Develop your leadership skills with on-going development
- Tackle the challenge of a new store opening or turning around a
- Transfer to any one of our 1600 stores nationwide
- Grow to become a District Leader and then a Regional Director
THE WARM AND FUZZIES: Weve highlighted job responsibilities as best
as we could abovebut the best parts of working at PetSmart cant be
fully described in the job description.
- Its the excitement you feel when you help a little one pick out
his very first fish. And not just any goldfish, but that one, right
there, no not that one, this one, yea!
- Its the relief Rosie feels when you help her mom select the
best food for her upset tummy and her delight when it turns out to
be chicken flavored!!
- Its the pride of the giving Mickey a makeover in our salons
watching him strut his stuff on the way out. Paws off, ladies, hes
- Its the joy of reuniting Frankie with her family after a fun
stay in our Pets Hotel.
- Its the celebration of Bellas birthday, Gizmos graduation from
puppy classes or Aces adoption.
- Its the little things we do that add up to really big things
that pets need. Working at PetSmart is not a job, its a community
of those who work together for the love of pets. Apply now to
experience a career that loves you back. We look forward to seeing
your application to join our Store Management team! This job
summary is intended to describe the general nature and level of
work associates/leaders assigned to this job perform. It is not
intended to include all duties and responsibilities. You will be
provided a copy of a job description for the actual position you
are hired in to. PetSmart is an equal opportunity employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national or
ethnic origin, disability, as well as any other characteristic
protected by federal, provincial or local law. Applicants must be
over the age of 18 (except in Montana or where otherwise required
by local or state law) For applicants in our Waterloo, San
Francisco, or Los Angeles locations: Pursuant to the Waterloo and
San Francisco Fair Chance Ordinance, as well as the Los Angeles
Fair Chance Initiative for Hiring, we will consider for employment,
qualified applicants with arrest and conviction records in a manner
consistent with the law This job summary is intended to describe
the general nature and level of work associates/leaders assigned to
this job perform. It is not intended to include all duties and
responsibilities. You will be provided a copy of a job description
for the actual position you are hired in to.PetSmart is an equal
opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, age, national or ethnic origin, disabilty, as well
as any other characteristic protected by federal, provincal or
local law.Applicants must be over the age of 18.The employer will
consider for employment qualified Applicants with Criminal
Histories in a manner consistent with the Los Angeles Fair Chance
Initiative for Hiring.
Keywords: PetSmart, Inc., Crystal Lake , Retail Store Manager, Hospitality & Tourism , Crystal Lake, Illinois
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