CrystalLakeRecruiter
the smart solution for Crystal Lake jobs

Retail Associate

Company: Ross Dress for Less
Location: Crystal Lake
Posted on: September 9, 2018

Job Description:

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Customer Focus Integrity and Trust Communication Action Oriented Drive for Results Approachability Composure QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None

Keywords: Ross Dress for Less, Crystal Lake , Retail Associate, Hospitality & Tourism , Crystal Lake, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


$16-$35+/Hour Retail Jobs Hiring: (Positions Open)
Description: No Experience
Company: Retail.FindDreamJobs.com
Location: Highland
Posted on: 09/24/2018

Renaissance Front Desk Clerk - Renaissance Hotels (1800216H)
Description: You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask why when given an explanation. Today, you bring your personal style to every experience. (more...)
Company: Marriott International
Location: Chicago
Posted on: 09/26/2018

MULTI-SITE EXECUTIVE CHEF
Description: Details: Join us in this exciting new position based in the Milwaukee area to support culinary operations for all Wisconsin TouchPoint accounts Culinary Degree / 5 plus years in culinary management required (more...)
Company: Touchpoint Support Services
Location: Milwaukee
Posted on: 09/24/2018


Customer Service Reps
Description: We are currently filing positions for full-time and part-time Affiliate Marketers. This
Company: Total Life Changes
Location: Skokie
Posted on: 09/26/2018

Retail Sales Associate
Description: Summary br br The Retail Sales Associate RSA is responsible for building the guest experiences that are the foundation of the Company's retail success. This position will provide world-class service (more...)
Company: Ashley Furniture
Location: Itasca
Posted on: 09/24/2018

Admin/Customer Service FT/PT
Description: Nations Premier Health Benefits Company is looking for people to work from the comfort
Company: Freedom At Home California
Location: Joliet
Posted on: 09/24/2018

Housekeeper - Courtyard Chicago Waukegan/Gurnee (18002IY5)
Description: Heres To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International
Location: Kenosha
Posted on: 09/24/2018

Retail Sales Associate
Description: Summary br br The Retail Sales Associate RSA is responsible for building the guest experiences that are the foundation of the Company's retail success. This position will provide world-class service (more...)
Company: Ashley Furniture
Location: Palos Park
Posted on: 09/24/2018

High End Professional Retail Sales
Description: Job Title: HomeStore Retail Sales Associate br br Organizational Unit: Ashley Furniture HomeStore - Retail Operations - Retail Sales br br Education: High School or Equivalent br br Career (more...)
Company: Ashley Furniture
Location: Hoffman Estates
Posted on: 09/24/2018

Housekeeping Aide - The Westin Lombard Yorktown Center (18000SLJ)
Description: Heres To Your Journey with Westin At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help (more...)
Company: Marriott International
Location: Chicago
Posted on: 09/24/2018

Log In or Create An Account


Find us on Facebook

Find us on LinkedIn

Get the latest Illinois jobs by following @recnetIL on Twitter!

Crystal Lake RSS job feeds