ITSM Business Analyst - Only W2
Company: Beacon Staffing
Location: Chicago
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Only W2 - cannot do C2C Job
Description: Pull information from multiple sources from within the
organization while analyzing and reporting the relevant data trends
for informed decision making. Determine the validity and
reliability of data; implement new analytical techniques and
methods to ensure data quality and integrity. Partner with
stakeholders to create and communicate process artifacts such as
complex workflow diagrams. Institute governance to optimize
processes and minimize long-term risk. Interpret policy and monitor
policy compliance and regulations to ensure adherence or
acceptance. Use ServiceNow and Azure DevOps to extract and
visualize operational data. Identify trends and anomalies to inform
process improvements and reduce service disruptions. Partner with
Change Manager and Problem Manager to analyze metrics (e.g.,
success rate, emergency change rate) and recommend process
adjustments. Manage the software asset onboarding processes,
ensuring alignment with CSDM taxonomy, ITIL and COBIT standards.
Maintain accurate software asset records in the CMDB repository and
manage End-of-Life action plans. Company Description Beacon
Staffing Alternatives, Inc. is a women-owned, strategic staffing
organization that specializes in administrative staffing, IT
staffing and logistics support. Headquartered in Central Maryland,
Beacon Staffing utilizes state-of-the-art portals enabling
employees and job seekers 24-7 online access to resources. Beacon
Staffing promises quality, integrity and reliability. Our personal
knowledge and experience in the local community, combined with a
contemporary approach to staffing management, makes Beacon Staffing
a trusted guide with proven results. We have maintained
professional relationships with some clients for more than two
decades. And, we welcome new employers regularly. We are proud to
be the area’s most reputable, well-connected and accomplished
temporary staffing company. Company Description Beacon Staffing
Alternatives, Inc. is a women-owned, strategic staffing
organization that specializes in administrative staffing, IT
staffing and logistics support. Headquartered in Central Maryland,
Beacon Staffing utilizes state-of-the-art portals enabling
employees and job seekers 24-7 online access to
resources.\r\n\r\nBeacon Staffing promises quality, integrity and
reliability. Our personal knowledge and experience in the local
community, combined with a contemporary approach to staffing
management, makes Beacon Staffing a trusted guide with proven
results.\r\n\r\nWe have maintained professional relationships with
some clients for more than two decades. And, we welcome new
employers regularly. We are proud to be the area’s most reputable,
well-connected and accomplished temporary staffing company.
Keywords: Beacon Staffing, Crystal Lake , ITSM Business Analyst - Only W2, Human Resources , Chicago, Illinois
