ERP/CRM Consultant

Company: Robert Half
Location: Mukwonago
Posted on: January 15, 2026

Job Description:

Job Description Job Description We are looking for an experienced ERP/CRM Consultant to assist with optimizing and troubleshooting the production scheduling aspects of Epicor, specifically in shop floor and shop load operations. This contract position will involve collaborating closely with the internal team to address bottlenecks, improve system functionality, and provide hands-on guidance. Responsibilities: • Analyze and refine the scheduling processes within Epicor, focusing on shop floor and shop load operations. • Troubleshoot production-related bottlenecks and identify areas for system improvement. • Collaborate with the internal team to provide training and guidance on navigating Epicor's functionalities. • Utilize Epicor's Site Schedule Load features to include both scheduled and "what if" hours for enhanced planning. • Develop and implement strategies to ensure accurate data collection and process automation in real-time. • Provide expertise in using Epicor Kinetic for production scheduling and shop floor management. • Support system configurations and adjustments to align with operational requirements. • Leverage tools such as Excel and Microsoft applications to enhance reporting and data analysis. • Offer ad hoc support to address urgent scheduling and production challenges. • Work closely with stakeholders to ensure project goals are met efficiently and effectively. • Proficiency in Epicor Kinetic, specifically in shop floor, shop load, and scheduling functionalities. • Strong knowledge of Excel for data analysis and reporting. • Familiarity with Microsoft applications for business operations. • Experience in troubleshooting and optimizing ERP systems. • Ability to train and support internal teams in utilizing Epicor features. • Solid understanding of production and scheduling processes within manufacturing environments. • Effective problem-solving skills and a detail-oriented approach. • Capacity to work independently and collaborate with stakeholders to achieve project objectives.

Keywords: Robert Half, Crystal Lake , ERP/CRM Consultant, IT / Software / Systems , Mukwonago, Illinois