Investigator

Location: Chicago
Posted on: June 23, 2025

Job Description:

PRIMARY RESPONSIBILITIES Conducts internal/external investigations and surveillances of persons alleged to have violated criminal law. Carries out investigations of employee rule, regulation, and policy violations. Investigations may be done with local, state or federal law enforcement agencies. Collects crime data and conducts analysis using a variety of tools. Produces reports for management regarding crime stats and makes recommendations for improving overall Authority security. Acts as Authority’s agent during civil and criminal court proceedings for security matters. Participate in training programs, seminars and meetings to heighten investigative expertise. Performs related duties as assigned. MANAGEMENT RESPONSIBILITIES Reporting to this position are the following jobs: Job Title N/A CHALLENGES Coordinating investigations with local law enforcement. EDUCATION/EXPERIENCE REQUIREMENTS Bachelor degree in Criminal Justice or a related field and five (5) years investigative experience, or an Associate Degree with ten (10) years investigative experience or an equivalent combination of education and experience relating to this position. Must possess a valid Illinois driver's license. Extensive previous experience (10 years) in law enforcement & performing investigations in the Chicago Metropolitan Area strongly preferred. Must have left agency in good standing with agency issued credentials. Previous experience in crime data analytics preferred. PHYSICAL REQUIREMENTS Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery. Demands include extensive moving, sometimes on rocks and on narrow catwalks, and ascending/descending structures (such as onto trains and back down and up and down ladders of various sizes). Must wear applicable restrictive personal protective equipment. Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA. KNOWLEDGE, SKILLS, AND ABILITIES Advanced knowledge of the Authority’s operations, rules and regulations coupled with investigative background knowledge to investigate wrongdoing and criminal actions. Detailed knowledge of Chicago Police Department (CPD) databases. Detailed knowledge of COMPSTAT principles and processes. General knowledge of current security camera systems, technology, and user interface. Good oral and written communications skills and organizational skills. Good interpersonal skills in dealing with external groups and/or organizations. Good customer service skills. Good computer skills. Ability to work independently. Ability to work with sensitive information while maintaining strict confidentiality. Working knowledge of accident investigation best practices. Ability to work collaboratively with others and other departments. WORKING CONDITIONS May be required to work various extended or irregular hours (including afternoon, night, or weekend shifts) in order to meet project deadlines or respond to CTA emergencies. Must be available to respond to calls or email inquiries outside regular work hours. Rotating work schedule to ensure adequate coverage at all times and throughout the system. General office environment. Required to travel to various CTA, vendor, and transit property locations. Subject to weather conditions when evaluating the provision of service. Subject to normal garage/shop hazards such as noise, dust, grease, moving vehicles, etc. when visiting field locations. Conditions also include working at extreme heights; working near electrified third rail; working in subway tunnels with limited clearance, visibility etc. EQUIPMENT, TOOLS, AND MATERIALS UTILIZED Standard office equipment Cellphone and radios Personal protective equipment Employees and/or union members will be given priority consideration in the hiring process, per the applicable labor contracts. Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target. Applicants, if hired,must comply with CTA's residency ordinance. CTA IS AN EQUAL OPPORTUNITY EMPLOYER No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact arc@transitchicago.com prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided. During the hiring process, CTA's Human Resources department will contact candidates with next steps . Failure to respond to these correspondences in a timely fashion may result in your application being closed out for non-responsiveness. Please click link below to review the benefits offered at the CTA. https://www.transitchicago.com/hrbenefits/

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