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IFT Solutions - Business Relationship Manager

Company: AbbVie
Location: Crystal Lake
Posted on: January 11, 2020

Job Description:

The In Field Team Solutions Business Relationship Manager will proactively seek out strategic business opportunities with high-level business unit executives and will drive the assessment of technology solutions that support Commercial and Medical field user capabilities. Will own the relationship with Commercial and Medical business owners of technology solutions for the US Medical Affairs and Market Access functions. Key Responsibilities Include: Provides advice, assistance and leadership in any area associated with the planning, procurement, provision, delivery, management, maintenance and effective business use of information systems for a business area Provides advice, assistance and leadership in any area associated with the planning, procurement, provision, delivery, management, maintenance and effective business use of information systems for a business area Analyzes business processes; elicits, analyzes, and documents business requirements; identifies alternative solutions, assesses feasibility and makes recommendations typically seeking to exploit and leverage new or existing IT technology components Translates business requirements into functional requirements; performs data and process modeling; manages change; and leads, coordinates / performs testing, verification, and validation of requirements Works directly with business unit clients to understand specific business processes and business drivers and business strategy across a business unit; identifies and communicates resulting needs and opportunities for business process improvement that can be enabled via technology; investigates and understands capabilities of existing systems and technologies already in use across the business area and similar and interconnected business areas in AbbVie and investigates available technologies applied to this business area in industry; identifies information required to support the business strategy and devises the development of appropriate information management strategies, developing them as an integrated part of the business strategy Identifies, proposes, initiates and leads significant improvement programs establishing requirements for the implementation of significant changes in business functions and processes, organizational roles and responsibilities and scope or nature of BTS service delivery Identifies current and emerging business needs and evaluates alternative BTS solutions using standard information systems methodologies and best practices Proactively seeks out strategic business opportunities for the application of new or existing IT capabilities with high-level business unit executives providing key opinion-leading clients with comprehensive strategic analyses and insights to help them discover strategic uses of BTS products and services Develops, leads, or reviews the creation of information systems strategy to support the strategic requirements of a business area. Identifies the business benefits of alternative strategies. Ensures compliance between business strategies and technology directions. May prepare testing plans to confirm that requirements and system design are accurate and complete Conducts training. Makes recommendations to process stakeholders regarding the correct approach to achieve process improvement objectives. These may include business process outsourcing, application development or adopting business process management (BPM) practices Develops business relationships and integrates activities with other BTS departments to ensure successful implementation and support of project efforts. Manages relationships between clients involved and BTS organizations to assure effective communication between the groups is occurring. Brokers services within BTS community on behalf of customers; coordinates portfolio of solutions, and identifies interdependencies. Allies with other BTS functional areas to remain current on project status, and inform customer management of progress; conversely, keeps BTS managers aware of user issues and resolves conflicts. May have direct project budget responsibility May have indirect project team or functional area supervisory responsibility Identifies the impact of any relevant statutory, internal or external regulations on the organization's use of information. Basic: Bachelor's Degree and 12 years work experience or Master's degree and 10 years work experience required. Key Leadership Competencies: Establishes and maintains productive relationships with all levels in AbbVie BTS organization and with external partners. Acts as a liaison and business process expert to BTS organizations to assure successful implementation. Assignments are often self-initiated. Plans and pursues courses of action necessary to obtain desired results Has defined authority and responsibility for a significant area of work, including technical, financial and quality aspects. Establishes organizational objectives and delegates assignments. Accountable for actions and decisions taken by self and subordinates. Exercises latitude in the approach to problem solving Work checked through consultation and agreement with others rather than formal review by superiors Determines and develops approach and solutions to problem Leads the formulation and application of strategy across a business unit. Work involves application of high-level management and leadership skills. Has deep understanding of the business, industry, information systems solutions, and emerging technologies and implications for the wider business environment

Keywords: AbbVie, Crystal Lake , IFT Solutions - Business Relationship Manager, Other , Crystal Lake, Illinois

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