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ITSM Technical Product Owner

Company: AbbVie
Location: Crystal Lake
Posted on: January 12, 2020

Job Description:

The Technical Product Owner takes on several roles, including business strategist, product designer, market analyst, customer liaison, and project manager. He/she is responsible for the vision, implementation and effectiveness of the product designed, governance and compliance (where applicable) and for adoption/consumption of the product. Product can either be technical capability/functionality or process. Key Responsibilities Research and analyze industry trends, users, functional stakeholder needs/strategies and future of platform and processes. Define product vision, roadmap and growth opportunities according to business value, business need or ROI and be able to communicate within team and to key stakeholders Develop and communicate business case in order to secure investment for product roadmap. Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy Plan and prioritize backlog, iteration planning, and elaboration of the user stories Lead the planning product release plan and set expectation for delivery of new functionalities Providing direction to the platform and development team and stakeholders on vision and create requirements and conduct testing, feedback sessions and final approval Provide an active role in mitigating impediments impacting successful deployment including technical design issues, user experience and change management Ability to assess key stakeholder engagement and communication plan required to enable organization to understand and consume value of product As product requires, ensure end to end governance/compliance mechanisms are enabled as part of the product roadmap. Bachelors Degree with 10-12 years of related work experience. Atleast 4+ year experience in planning, designing and delivery of IT processes or solutions Project Management/ business partnering/Business Analysis experience Cross-Functional/Cross-Company Working Experience Knowledge of Software Development Lifecycle (SDLC) methodologies. Experience as product/solution owner Experience in regulated environment is preferred but not required Demonstrated effective leadership and analytical skills Certifications in project management and/or ITIL Strong written and verbal communication skills. Effective communication and persuading Business and IT Leaders

Keywords: AbbVie, Crystal Lake , ITSM Technical Product Owner, Other , Crystal Lake, Illinois

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