Job Description About AbbVie
AbbVie’s mission is to discover and deliver innovative medicines
that solve serious health issues today and address the medical
challenges of tomorrow. We strive to have a remarkable impact on
people’s lives across several key therapeutic areas: immunology,
oncology, neuroscience, eye care, virology, women’s health and
gastroenterology, in addition to products and services across its
Allergan Aesthetics portfolio. For more information about AbbVie,
please visit us at www.abbvie.com . Follow @abbvie on Twitter ,
Facebook , Instagram , YouTube and LinkedIn .
This leadership position oversees the U.S. Materials Review
strategy, process and, in partnership with BTS, systems, to ensure
effective, efficient and compliant delivery of promotional and
non-promotional communications, tools and programs to all
stakeholders (i.e. HCPs, consumers, patients, health plans, etc) .
Provides strategic and tactical vision, leadership and direction to
a significantly sized organization of Associate Directors, Sr.
Managers and Project Managers responsible for the material review
process and systems that support ~$37B annual sales, and
effectively collaborates with and influences without authority
across the cross-functional leadership team, including in the
global organization. This position sets process standards,
guidelines, and policies for the review process for U.S. Commercial
Marketing and Sales Excellence team members, medical reviewers,
regulatory reviewers and other key stakeholders to ensure the
appropriate and timely review of all promotional and
non-promotional materials. The individual in this position must
communicate openly and effectively with the U.S. Commercial brand
teams and leadership and provide consultative, strategic, and
tactical support to achieve business objectives and speed to
market. Additionally, this position serves as the liaison between
all functional areas within the process (marketing, sales training,
market access, medical review, ad-promo regulatory affairs, legal,
OEC, IT, advertising agencies, print vendors, fulfillment vendors)
to ensure proper review paths are established and followed across
the organizations. The leader in this position must partner and
influence across multiple internal and external cross-functional
areas to achieve goals. This individual must be able to think
expansively to evolve the materials review process to the
ever-pharma landscape to enable the companies continued success and
the changing fabric of the company.
Responsible for implementing and maintaining the effectiveness
of the quality systems that capture votes on materials review and
that serve as a repository for all approved assets in the
This position is accountable for all quality and compliance
updates related to the Materials Review Process and related systems
and takes a leadership role at all senior level compliance reviews
in the US Area.
Key Responsibilities Include:
Subject Matter Expertise: Understands all aspects of the
Material Review process from review through production and release
including a thorough understanding of the policies, processes and
required systems along with knowledge of how to navigate the
process and systems for most efficient outcomes and speed to
market. Is decisive and is the decision maker when it comes to any
questions related to materials review processes and systems.
Understands the spirit and intent of policies and is able to “make
the call”. Understands the objectives of the businesses and defines
a process that enables achievement of the goals of the company.
Launch Execution: Fully execute product launches and new
promotional campaigns by leading IBT teams through the commercial
launch strategy utilizing and/or developing launch ‘best
Vendor Management: Assesses the overall effectiveness of Vendors
involved in the Review process and print production to ensure they
are meeting business and compliance needs for Abbvie US Commercial
Brand teams. This individual leverages knowledge of marketing goals
to support business strategies and objectives.
Process / Project Management: Ensures all required activities to
support success are appropriately coordinated across teams from
concept through final approval and release which includes managing
conflicts / issue escalation and resolution, identifying
bottlenecks and bringing all parties together to resolve issues.
Provides solutions and contingency plans to facilitate business
success, exerts authority, as appropriate, for exceptions to
process, holds self and team accountable for results, provides
innovative solutions to project hurdles.
Promotional Labeling: Partner with Regulatory Operations and
Global Label Management to standardize safety documents, production
and promotional labeling for new product launches and label
Maintains ongoing communication with cross functional leaders to
ensure that processes and policies remain appropriate for changing
business environment and that best practices are established across
US Commercial Promotional Review Compliance Review: Key point
for Promotional Materials Review Audits and compliance discussions,
ensuring that policies and procedures are being adhered to across
the organization, and that issues identified are quickly resolved
to maintain compliance standards
HR Leadership/Management: Establishes a productive work
environment by creating trust and respect within the department.
Sets a vision and focus for the team. Creates opportunities to
recognize and reward outstanding individual and team performance
and consistently provides feedback. Completes all phases of
Performance Reviews including setting goals, providing regular
feedback/coaching and development planning. Leads the recruitment
efforts for his/her team to ensure position are filled in a timely
manner with qualified and high-caliber personnel.
Oversees large, enterprise level initiatives that have broad
Cost Optimization: Identifies efficiencies to reduce overall
spend, with particular focus on automation and digitization.
Sets strategy and vision for the team, and helps team set goals
to achieve it the vision.
Demonstrates the ability to prioritize and multitask in a
fast-paced, rapidly changing environment.
Under stress, is able to maintain a positive, optimistic
attitude and approach to work
Shares and documents best practices and lessons learned to drive
consistency in approach and enhance overall functional and business
Proactively looks for ways to improve, streamline and simplify
internal processes and drives implementation of process/system
Demonstrates critical, creative thinking and problem-solving
skills, and the ability to produce clear, concise and persuasive
written and verbal communications.
Understands brand priorities, key tactics and timelines, stays
immersed in the business
Exhibits strategic thinking by enhancing communication with
insights and recommendations
Leverages knowledge of customers goals to partner and support
strategies and objectives
Collaboratively partners with cross-functional teams to drive
effective outcomes and drive changes to policies/procedures, as
appropriate, when marketplace conditions change
Drives appropriate cross-functional team expectations to ensure
success and agility of collab teams across the US area.
Creates high-performing teams and elevates the skills of the
Formulates goals and strategies to achieve business
Ability to grow and leverage team members’ skills across the
Provides positive leadership and productive influence across the
Recognized by staff, customers, senior management, vendors, and
cross-functional partners as a leader/expert in the materials
review processes and systems.
Exhibits good business judgment and makes sound decisions
Effectively utilizes all available resources, either within or
outside of direct span of control, to manage diverse workload,
maximize productivity, motivate team members, and encourage
Provides feedback, coaches & mentors the team and resolves
problems prior to their escalation.
Manages sub-standard team performance with a sense of
B.A./B.S./Business, Communications or Advertising (MBA not
required, but desirable) or equivalent business experience within
AbbVie or a related industry.
Knowledge of applicable regulations and standards affecting
Pharmaceutical Products (e.g. CFR 210/211, cGMP) specifically,
10+ years of experience in project or program management
5+ years of experience in pharmaceutical industry
5-7 years managing people and departments
Proven leadership competencies to include setting vision and
strategy, building teams, knowing the business, driving for
results, and encouraging open exchange of ideas and knowledge.
Strong, proven management experience across multiple functions
including management of exempt personnel in fast-paced,
A highly motivated change agent that drives business-focused
Strong written, verbal and presentation skills with the ability
to distill highly complex requirements into compelling business
objectives, providing confidence and influence across functions and
Strong problem-solving abilities in complex, compliance
Accountability & Scope:
Reports to Vice President within Commercial Analytics and
Works with senior management across Marketing, Medical,
Regulatory, Legal, HR, corporate, Quality, IT, and other internal
functions and key vendors.
Oversees functional team of approximately 60 Full Time Employees
and 10 Contractors.
Represents Marketing Operations in cross-functional
Organizational lead on Promotional Materials compliance within
the US Area within external and internal guidelines.
Significant Work Activities
Continuous sitting for prolonged periods (more than 2
consecutive hours in an 8 hour day)
Yes, 10 % of the Time
Job Level Code
Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse
backgrounds to develop new and innovative solutions for patients.
As an equal opportunity employer we do not discriminate on the
basis of race, color, religion, national origin, age, sex
(including pregnancy), physical or mental disability, medical
condition, genetic information gender identity or expression,
sexual orientation, marital status, protected veteran status, or
any other legally protected characteristic.
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