FT Customer Support Specialist (Work From Home)

Company: 98point6
Location: Crystal Lake
Posted on: June 5, 2021

Job Description:

[Call Center / Remote] - Anywhere in U.S. / Competitive pay / Wed-Sun 8:30a-5p PST - As a Customer Support Specialist you'll: Deliver high-quality frontline customer support to agreed-upon service levels; Create phenomenal member experiences to ensure retention by quickly and clearly addressing questions via chat-phone-and-email; Efficiently review customer contacts and provide actionable insights that drive process improvements to enhance customer experience and eliminate friction-causing roadblocks; Be a subject matter expert on 98point6 products-services-policies-processes-and-workflows (both internally and externally)...Hiring Fast >>

Keywords: 98point6, Crystal Lake , FT Customer Support Specialist (Work From Home), Other , Crystal Lake, Illinois

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