CrystalLakeRecruiter Since 2001
the smart solution for Crystal Lake jobs

Desktop Support

Company: SNI Technology
Location: Crystal Lake
Posted on: January 10, 2022

Job Description:

IT Desktop Support-Job description Salary range: $60k-$70k Looking for a Desktop Administrator to join the client team! You will support the architecture, implementation and maintenance of the organization desktop infrastructure environments including inventory, installation, upgrades, patching, and software deployment. Responsibilities: * Familiar with VDI (Virtual Desktop Infrastructure), applications and printers to ensure that operability requirements are up to date and that the devices meet cybersecurity hardware configuration requirements * Configure/Test/Implement imaging solution for internal user computers * Perform secure baseline image creation and tailoring of Windows operating system images for specific hardware configurations * Install, configure appropriate software and functions according to specifications * Provide desktop management automation through scripting to deliver consistent and predictable services * Open and follow-up on incidents with the hardware vendors in the event of a problem relating to a supported hardware platform * Organize and schedule upgrades and maintenance * Experience with various backup (Backup Exec., Veeam, etc.) and antivirus solutions * Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the desktop infrastructure * Document all technical procedures and user guides * Resolve ticket escalations * Interacting and communicating with a wide range of people, management, vendors, clients, staff. * Receive and sort equipment deliveries as needed * Offer timely technical support to users as needed; work with Director to implement SLAs * Work with vendor to setup and configure Jira Ticket/Project Management/Change Management solution * Work with the Infrastructure Engineer to prep HCS test kits that include an Android phone that needs firmware updates/application updates via MDM Solution Qualifications: * Bachelor's degree in Computer-related field of study or the equivalent of 10 years work experience * Strong Active Directory skills using Office 365 * Excellent communication and interpersonal skills * Familiarity with Microsoft Intune/Endpoint manager or other MDM solution * Experience using an imaging solution (Microsoft MDT) to apply an image * Basic understanding of batch files and PowerShell scripts * Outstanding organizational and time-management skills * Excellent diagnostic and problem-solving skills * Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional) * Familiar with HIPAA, GDPR, compliance standards are a plusplease send resumes to bhayes@snitechnology.com

Keywords: SNI Technology, Crystal Lake , Desktop Support, Other , Crystal Lake, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Crystal Lake RSS job feeds