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Information Desk Associate

Company: Home State Bank
Location: Crystal Lake
Posted on: August 1, 2022

Job Description:

Since 1915, Home State Bank's goal has been to create a better quality of life for our neighbors and to work together to build a better community. Today, that goal is still the cornerstone of our success. We believe that relationships with our customers are our most important assets and we strive to provide the best service possible every day. Home State Bank has an Information Desk Associate opening in Crystal Lake IL. The Information Desk Associate will be responsible for greeting and directing customers in a friendly helpful manner and direct them to the proper department / individual to adequately fulfill their needs. Assist in creating a sales relationship culture by demonstrating and delivering product brochures and promotional products. Perform various operational duties. This position will provide support to Switchboard, Teller or Customer Service as needed during busy periods.Actively greet customers as they enter the building: stand, smile, timely customer acknowledgementNotarize documentsIssue and activate ATM/Debit cardsRespond to inquiries including products, services, fees and ratesPost marketing specials and advertisements as required within the buildingPerform basic customer transactions including Knowledge/Skills/AbilitiesProfessional neat appearanceKnowledge of all areas of the bank and their respective functionsGood communication skillsComputer/ keyboarding skillsThe ability to "smile" under all situationsFlexibility and ability to multi-taskStrong organizational skills Enjoy public contactDetail-orientatedKnowledge of bank regulationsKnowledge of bank's products and servicesProblem solving skills Daily Herald "2022 Best Places to Work in Illinois" Ranked 10th for Medium Business (100-499 employees)Northwest Herald "2021 McHenry County Top Workplace Reader Choice Awards". TOP Workplace: Financial Institution/Service Home State Bank offers competitive pay and a generous benefit packageMedical through United Healthcare - 2 PPO Plans and HMODental PPO through Standard InsuranceVision insurance through Standard InsuranceCompany Paid Life and disability insurance401k with company matchPaid vacation, sick time and FDIC holidays Our goal is to be a diverse workforce that is representative, at all job levels, of the customers we serve. Home State Bank is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. PI187217462

Keywords: Home State Bank, Crystal Lake , Information Desk Associate, Other , Crystal Lake, Illinois

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