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Supervisor Northern Repair Center

Company: Snap-On Tools
Location: Crystal Lake
Posted on: November 19, 2022

Job Description:

Who We Are:
As part of the Snap-on Tools team, you'll be joining an extraordinary company that has been the industry standard for over 100 years! - -People know Snap-on for the quality of our products, but we know that it is the passion and -character of our people that make our company a global leader. -With our diverse talents and deep pride in the Snap-on family of brands, we drive innovation and create value. - We work hard together. We grow together. We are one Snap-on team.
Working With Snap-on has Benefits!
Company-paid benefits include:

  • Basic dental, Basic life, Basic accidental death and dismemberment coverage
  • Short term and long-term disability, Employee Assistance Program
  • Business travel accident insurance
  • Other health education programs including smoking cessation, annual wellness screening and seasonal flu shot
  • Market competitive compensation -
  • Bonus, incentives depending on position and level
  • Base pay progression through lateral & promotional development on both managerial and technical career paths
  • Paid time off, vacation and paid holidays
  • Tuition Assistance Plan
  • Employee Stock Purchase Plan - annual optional enrollment period
  • Retirement programs including 401(k) Plan with matching employer contributions

    Position Summary:
    Snap-on in Crystal Lake is seeking a qualified Supervisor for the Repair Center. The supervisor is responsible for leadership within the Repair Center, inventory and product procurement. Responsible for overseeing department workflow, procurement of vendor and Snap-on products, identifying and resolving department issues and customer service. Leads staff of 40+ associates. Responsible for on-boarding, training, and disciplinary action issues.

    • Supervise training and development to assure goals are met.
    • Motivate associates to obtain quality and productivity goals.
    • Balance workforce based on daily workload needs.
    • Lead and manage workforce for most cost-effective, efficient, and quality conscious methods.
    • Interact with hourly workforce, management and support staff to optimize continuous improvement processes and operational efficiency.
    • Develop, review and maintain performance standards.
    • Maintain repair center contents and associates in a safe and secure manner.
    • Adhere to company policies, practices and procedures including ISO standards.
    • Responsible for maintaining ISO related procedures and work instructions.
    • Responsible for overseeing LN and ensuring they are properly kept current.
    • Responsibility of the inventory ensuring accuracy of counts and dollars.
    • Oversee the process of invoicing contracts and deliveries.
    • Maintain shop cleanliness and adherence to safety guidelines.
    • Ability to work in all areas of the Repair Center.
    • Ability to fill in as needed for the Manager.
    • All other duties as assigned.

      Bachelor's degree preferred or equivalent experience to include functional expertise through experience and/or education in:

      • Repair Center / Warehouse / Manufacturing
      • Electronic Technology
      • 5-7 years of experience as a Technician, Senior Technician, and/or Lead Technician, or equivalent outside experience

        Education or work experience in areas involving:

        • Communication
        • People skills
        • Performance management
        • Training and development
        • Conflict resolution
        • Negotiations
        • Time Management/Delegation
        • Multi-tasking
        • Leadership skills -

          Knowledge of:

          • Company products/product applications/programs
          • Company order processing systems/procedures/computer systems and PC ability


            • Approachable and Responsive
            • Flexible and Proactive
            • Budget minded, customer oriented, and Integrity

              Snap-on is an Equal Opportunity Employer, M/F/D/V

Keywords: Snap-On Tools, Crystal Lake , Supervisor Northern Repair Center, Other , Crystal Lake, Illinois

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