Supervisor Northern Repair Center

Company: Snap-On Tools
Location: Crystal Lake
Posted on: November 19, 2022

Job Description:

Overview
Who We Are:
As part of the Snap-on Tools team, you'll be joining an extraordinary company that has been the industry standard for over 100 years! - -People know Snap-on for the quality of our products, but we know that it is the passion and -character of our people that make our company a global leader. -With our diverse talents and deep pride in the Snap-on family of brands, we drive innovation and create value. - We work hard together. We grow together. We are one Snap-on team.
Working With Snap-on has Benefits!
Company-paid benefits include:

• 
  
• Basic dental, Basic life, Basic accidental death and dismemberment coverage
  
• Short term and long-term disability, Employee Assistance Program
  
• Business travel accident insurance
  
• Other health education programs including smoking cessation, annual wellness screening and seasonal flu shot
  
• Market competitive compensation -
  
• Bonus, incentives depending on position and level
  
• Base pay progression through lateral & promotional development on both managerial and technical career paths
  
• Paid time off, vacation and paid holidays
  
• Tuition Assistance Plan
  
• Employee Stock Purchase Plan - annual optional enrollment period
  
• Retirement programs including 401(k) Plan with matching employer contributions
  
  Position Summary:
  Snap-on in Crystal Lake is seeking a qualified Supervisor for the Repair Center. The supervisor is responsible for leadership within the Repair Center, inventory and product procurement. Responsible for overseeing department workflow, procurement of vendor and Snap-on products, identifying and resolving department issues and customer service. Leads staff of 40+ associates. Responsible for on-boarding, training, and disciplinary action issues.
  Responsibilities
  
  • 
    
  • Supervise training and development to assure goals are met.
    
  • Motivate associates to obtain quality and productivity goals.
    
  • Balance workforce based on daily workload needs.
    
  • Lead and manage workforce for most cost-effective, efficient, and quality conscious methods.
    
  • Interact with hourly workforce, management and support staff to optimize continuous improvement processes and operational efficiency.
    
  • Develop, review and maintain performance standards.
    
  • Maintain repair center contents and associates in a safe and secure manner.
    
  • Adhere to company policies, practices and procedures including ISO standards.
    
  • Responsible for maintaining ISO related procedures and work instructions.
    
  • Responsible for overseeing LN and ensuring they are properly kept current.
    
  • Responsibility of the inventory ensuring accuracy of counts and dollars.
    
  • Oversee the process of invoicing contracts and deliveries.
    
  • Maintain shop cleanliness and adherence to safety guidelines.
    
  • Ability to work in all areas of the Repair Center.
    
  • Ability to fill in as needed for the Manager.
    
  • All other duties as assigned.
    
    Qualifications
    Bachelor's degree preferred or equivalent experience to include functional expertise through experience and/or education in:
    
    • 
      
    • Repair Center / Warehouse / Manufacturing
      
    • Electronic Technology
      
    • 5-7 years of experience as a Technician, Senior Technician, and/or Lead Technician, or equivalent outside experience
      
      Education or work experience in areas involving:
      
      • 
        
      • Communication
        
      • People skills
        
      • Performance management
        
      • Training and development
        
      • Conflict resolution
        
      • Negotiations
        
      • Time Management/Delegation
        
      • Multi-tasking
        
      • Leadership skills -
        
        Knowledge of:
        
        • 
          
        • Company products/product applications/programs
          
        • Company order processing systems/procedures/computer systems and PC ability
          
          Characteristics:
          
          • 
            
          • Approachable and Responsive
            
          • Flexible and Proactive
            
          • Budget minded, customer oriented, and Integrity
            
            Snap-on is an Equal Opportunity Employer, M/F/D/V

Keywords: Snap-On Tools, Crystal Lake , Supervisor Northern Repair Center, Other , Crystal Lake, Illinois