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Client Experience Coordinator - Crystal Lake, IL

Company: Davey Tree
Location: Crystal Lake
Posted on: November 25, 2022

Job Description:

Additional Locations: Not applicable



Primary Locations: IL, Crystal Lake, 8733A Ridgefield Road, 60012



Requisition ID: 174928



Position Overview



Invest in your future. Join one of the largest employee owned companies in the nation! Davey Tree has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.



We are currently looking to add a dynamic Assistant Customer Service Representative to our passionate team of tree care professionals.



Job Duties



What You'll Do:



* Be the first point of contact and triage the needs of the clients and the office.

* Field current and prospective client calls.

* Proposal production and contract initiation.

* Process employee time sheets.

* Maintain various databases and spreadsheets.

* Order and maintain office supplies.

* Invoice, manage accounts receivable, and maintain files.



Qualifications



Skills We're Seeking:



* Minimum one-year experience in office processes and office administration procedures

* Outstanding telephone and communication skills

* Proficient in Microsoft Outlook, Word, and Excel

* Ability to meet deadlines, attention to detail and accuracy

* Expert organizational skills and ability to multi-task

* Preferred: prior working experience with CRM and SAP systems

* Typing speed of 45-50 WPM



Additional Information



What We Offer:



* Paid time off and paid holidays

* Opportunities for advancement

* All job specific equipment and safety gear provided

* 401(k) retirement savings plan with a company match

* Employee-owned company & discounted stock purchase options

* Group Health Plan

* Employee referral bonus program

* Locations throughout US in major cities and desirable areas

* Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers

* Scholarship Program for Children of Employees

* Charitable matching gift program

* all listed benefits available to eligible employees



Pre-employment Drug Screen and Social Security verification required.



Company Overview



Divisional Overview



We are proud to be an Equal Employment Opportunity and Affirmative Action employer. As a service provider, our success depends upon our ability to attract and retain qualified personnel, regardless of their age, race, color, religion, gender, national origin, disability, sexual orientation, gender identity, military, or veteran status, or other protected characteristics as established by federal, state, or local law.



Visit www.jobs.davey.com to search for Davey jobs all over the country!



We are proud to be an Equal Employment Opportunity and Affirmative Action employer. As a service provider, our success depends upon our ability to attract and retain qualified personnel, regardless of their age, race, color, religion, gender, national origin, disability, sexual orientation, gender identity, military or veteran status, or other protected characteristics as established by federal, state or local law.



The Davey Tree Expert Company has U.S. and Canadian operations in more than 47 states and five provinces and provides a variety of tree care, grounds maintenance and consulting services for the residential, utility, commercial, and government markets. Founded in 1880, Davey has been employee-owned for 40 years and has more than 10,000 employees who provide Proven Solutions for a Growing World. For more information, visit www.davey.com



If you need any assistance at any time please contact us at 1-877-411-7601 or at Recruiting@davey.com.



Employment Type: Permanent



Job Type: Full Time



Travel Expectations: None



Davey is an Equal Opportunity and Affirmative Action Employer and considers all qualified employees and applicants for all positions regardless of their age, race, color, religion, gender, national origin, disability, sexual orientation, gender identity, military or veteran status, or other protected characteristics as established by federal, state, or local law. It is our mandate that all matters related to the terms and conditions of employment and all treatment on the job be free of discrimination. In addition, harassment based on any protected characteristic is strictly prohibited.



To preview Davey's relevant EO/AA plan, please submit a written request to: The Davey Tree Expert Company, Attn: HR, 1500 N. Mantua Street, Kent, Ohio 44240.



Equal Employment Opportunity is The Law - English - Spanish



Equal Employment Opportunity is the Law Supplement - English - Spanish



Right to Work - English - Spanish



Pay Transparency Nondiscrimination Provision



E-Verify Participation



Nearest Major Market: Chicago



Job Segment: Housekeeping, Horticulture, Hospitality, Agriculture

Keywords: Davey Tree, Crystal Lake , Client Experience Coordinator - Crystal Lake, IL, Other , Crystal Lake, Illinois

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