Teller Supervisor - FT
Company: Home State Bank
Location: Crystal Lake
Posted on: January 22, 2023
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Job Description:
Since 1915, Home State Bank's goal has been to create a better
quality of life for our neighbors and to work together to build a
better community. Today, that goal is still the cornerstone of our
success. We believe that relationships with our customers are our
most important assets and we strive to provide the best service
possible every day. Home State Bank has a Teller Supervisor opening
in Crystal Lake IL.The Teller Supervisor position will provide
service to Bank customers by conducting appropriate transactions
and meeting the needs of customers by referring them to appropriate
departments in the Bank. The Teller Supervisor is responsible for
providing leadership to the Tellers in the banking center by
modeling the highest level of customer service while processing
transactions and selling products and services to potential and
existing customers. Your duties will include, but are not limited
to the following: -Greeting customers and facilitating a welcoming
and customer-focused environment. -Processing routine customer
transactions as well as assisting other Tellers with more complex
transactions. -Generating new business through referrals and
suggestions of bank products and services that would benefit each
customer. Also, coaches Tellers to more effectively identify these
opportunities with the customers they service. -Manages Teller work
schedules, monitors overtime and assigns tasks as needed throughout
the day. -Trains new Tellers to ensure procedures are understood
and executed properly to adhere to internal controls. -Performing
monthly surprise cash audits as well as month-end audit procedures.
-Responding to customer inquiries and concerns and creating
positive solutions. Daily Herald "2022 Best Places to Work in
Illinois"
Keywords: Home State Bank, Crystal Lake , Teller Supervisor - FT, Other , Crystal Lake, Illinois
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