(USA) Member Specialist
Company: Wal-Mart Stores, Inc.
Location: Crystal Lake
Posted on: January 27, 2023
|
|
Job Description:
Location CRYSTAL LAKE, IL Career Area Business Operations Job
Function - Employment Type Regular/Permanent Position Type Hourly
Requisition WD1370326 What you'll do at Position Summary...What
you'll do...Ensures area of responsibility is maintained in
accordance with Company policies and procedures by properly
handling returns; zoning the area; arranging and organizing
merchandise; and identifying shrink and damages.Provides member
service by maintaining exit areas; reviewing member receipts;
acknowledging the member and identifying member needs; assisting
members with purchasing decisions; assisting members with locating
merchandise.Provides member service by maintaining self-checkout
area; resolving member issues and concerns; promoting Sam's Club
products and services; providing guidance and support to members
regarding self-service technology; processing member purchases;
assisting with payments, returns, refunds, and exchanges according
to company policies and procedures for different membership and
payment types; assisting members with transactions utilizing
self-checkout area.Assists with securing and safeguarding Sam's
Club assets and property by observing and communicating potential
criminal activity according to company policies and procedures;
maintaining paperwork, logs, and other required documentation;
executing emergency response procedures; and ensuring compliance
with company security and safety practices.Assists with the
training of Member Frontline Service associates on company
processes and procedures; teaching new technology and tool
functionality; delivering new program rollout training; and
providing continuous learning and process improvement plies with
company policies, procedures, and standards of ethics and integrity
by implementing related action plans; using the Open Door Policy;
and applying these in executing business processes and pletes work
assignments and priorities by using policies, data, and resources;
collaborating with managers, co-workers, customers, and other
business partners; identifying priorities, deadlines, and
expectations; carrying out tasks; communicating progress and
information; determining and recommending ways to address
improvement opportunities; and adapting to and learning from
change, difficulties, and feedback.Minimum
Qualifications...Outlined below are the required minimum
qualifications for this position. If none are listed, there are no
minimum qualifications. Preferred Qualifications...Outlined below
are the optional preferred qualifications for this position. If
none are listed, there are no preferred qualifications. Customer
Service, Retail experience including operating front end equipment
(for example, cash register), Working with mobile retail
applicationsPrimary Location...5670 NORTHWEST HWY, CRYSTAL LAKE, IL
60014-8017, United States of America
Keywords: Wal-Mart Stores, Inc., Crystal Lake , (USA) Member Specialist, Other , Crystal Lake, Illinois
Click
here to apply!
|