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Front End Associate

Company: Bed Bath & Beyond
Location: Crystal Lake
Posted on: January 7, 2019

Job Description:

The Front End Associate is cross trained to work at either the Customer Service desk or at a register to perform Cashier duties. In this role, you will work in a high paced environment and you must maintain a calm professional demeanor while performing your duties in an accurate manner. The Front End Associate is expected to deliver exceptional customer service and meet sales and productivity goals. Key Responsibilities: ? Engage customers in a courteous, helpful, and respectful manner, promptly and politely responds to customer inquiries and customer requests for assistance ? Cover the customer service desk area, responds or redirects inquiries, and ensures follow through with customers and associates ? Perform cashier tasks ? Partner with associates to provide increased service to customers in response to specific needs and requests, escalating to supervisor when necessary ? Perform additional duties as required including, but not limited to, stocking, freight processing, price changes and cart retrieval Education/Experience/Qualifications: ? High School diploma or equivalent ? 1-2 years of retail experience desired ? Effective communication and customer service skills ? Readily adjusts schedule, tasks, and priorities when necessary to meet business needs

Keywords: Bed Bath & Beyond, Crystal Lake , Front End Associate, Other , Crystal Lake, Illinois

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