CrystalLakeRecruiter
the smart solution for Crystal Lake jobs

CSR / Teller - Crystal Lake BC - Part Time

Location: Crystal Lake
Posted on: October 27, 2018

Job Description:



Banking Customer Service Representative



Job Description


If you are a dynamic and driven Customer Service Representative who has the desire to advance your career with a stable and highly regarded financial institution, join our Customer Service team at Fifth Third Bank! We are seeking dedicated Banking Customer Service Reps to provide excellent customer service in daily transactions, customer inquiries and problem resolution in accordance with Fifth Third Bank policies. As a Banking Customer Service Rep with Fifth Third Bank, you will refer customers to the appropriate business partners for product and service needs uncovered during business transactions and/or conversations. You will also consistently meet and exceed sales referral goals as set by management, promote good customer relations with a friendly demeanor and willingness to help at all times and honor customer confidentiality.



Job Responsibilities


As a Banking Customer Service Rep with Fifth Third Bank, you will develop rapport with the customer base, greet them by name, be responsive and timely with correspondence and problem resolutions, process credit card applications and display a caring attitude. You will also continuously increase your professional knowledge and skill set through seminars and in-house training, act with confidence to find answers to customer questions and follow the Bancorp Code of Business Conduct and Ethics.



Additional responsibilities of the Banking Customer Service Rep include:


•Handling cash and processing customer transactions


•Initiating conversations with customers to uncover their needs and referring them to the appropriate business partners to meet personal and financial center referral and sales goals


•Personally maintaining a balancing record, finding and correcting errors and asking for help in this process as needed


•Handling customer issues with professionalism and seamlessly directing complex issues to management staff


•Maintaining up-to-date knowledge of financial center policies, procedures, products and services


•Performing daily office responsibilities alongside other staff members to maintain the efficient operation of the financial center.



Preferred Job Requirements


As a Banking Customer Service Rep with Fifth Third Bank, you must have exceptional interpersonal, written and verbal communication skills and excellent time management and problem-solving skills. You must be able to interact confidently and comfortably with the public, take the initiative and utilize sound judgment to make decisions and work positively and cooperatively with a team.



Additional preferred requirements for the Banking Customer Service Rep include:


•Minimum 1 year experience in a Banking, Retail, Sales or other role that involves cash handling and customer service


•High school education or equivalent experience


•Strong working knowledge of banking retail policies and procedures


•Advanced math abilities


•Computer proficiency


•Ability to work a flexible schedule


•Ability to lift up to 25 pounds and stand for most of your shift



Benefits


At Fifth Third Bank, we understand that our employees work tirelessly to provide customers with the best products and service possible. Therefore, we are proud to offer our Banking Customer Service Reps a generous compensation and benefits package. We also offer a quarterly bonus based on overall financial center customer service performance and a monthly bonus based on sales and referrals. We believe in promoting from within and offer extensive online and in-class training opportunities for Banking Customer Service Reps that wish to move up with us. In fact, you can start the training process to become a Lead Customer Service Representative as soon as you are hired!



Additional benefits for the Banking Customer Service Rep include:


•Medical, dental and vision insurance


•Benefit Choice Dollars that offset the cost of elected benefits


•Matched 401(K) retirement plan


•Profit sharing program


&bull

Keywords: , Crystal Lake , CSR / Teller - Crystal Lake BC - Part Time, PR / Public Relations , Crystal Lake, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other PR / Public Relations Jobs


Investment Executive
Description: font face Arial GENERAL FUNCTION: Accountable for overall production, coaching, training, and developing a team of licensed retail bankers. May handle large book of clients with more complex financial (more...)
Company:
Location: Naperville
Posted on: 10/27/2018

Financial Center Manager II - Morgan Park
Description: font face Arial GENERAL FUNCTION: Responsible and accountable for directing and administering a financial center with generally more than 30 million in core deposits and generating more than 700,000 (more...)
Company:
Location: Chicago
Posted on: 10/27/2018

Mortgage Processor III
Description: p font face Arial GENERAL FUNCTION: Performs a wide range of duties related to the processing and underwriting of residential mortgage loans. These duties are both file and vendor level in nature. (more...)
Company:
Location: Oak Lawn
Posted on: 10/27/2018


Associate Portfolio Manager
Description: font face Arial GENERAL FUNCTION: Provide support to a few relationship managers, with small portfolios, in their daily duties in underwriting and monitoring credit, existing and proposed credit requests, (more...)
Company:
Location: Chicago
Posted on: 10/27/2018

Executive Assistant I
Description: font face Arial GENERAL FUNCTION: Reserved for use for executive assistants supporting senior executives in the C or D band who are direct reports to an Affiliate President or to a senior executive (more...)
Company:
Location: Chicago
Posted on: 10/27/2018

Retail Personal Banker I
Description: font face Arial GENERAL FUNCTION: The Personal Banker I is a branch position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. (more...)
Company:
Location: Lombard
Posted on: 10/27/2018

Retail Personal Banker - Metro South Region
Description: font face Arial GENERAL FUNCTION: Performs a variety of duties at the banking center level within the framework of a management training program, involving a rotation through
Company:
Location: Chicago
Posted on: 10/27/2018

Payments Research & Analysis Manager
Description: font face Arial GENERAL FUNCTION: The Manager for Payments Research amp Analysis will be the strategic leader responsible for primary payments research initiatives to identify, measure, and communicate (more...)
Company:
Location: Chicago
Posted on: 10/27/2018

Sr. Marketing Manager
Description: font face Arial GENERAL FUNCTION: Develop and implement strategic marketing and advertising programs for the assigned division or line of business. Oversee all aspects of these marketing programs to (more...)
Company:
Location: Chicago
Posted on: 10/27/2018

Mortgage Loan Originator
Description: font face Arial GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. Meets standards and objectives defined by management (more...)
Company:
Location: Chicago
Posted on: 10/27/2018

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Crystal Lake RSS job feeds