Inside Sales Manager
Company: Staples, Inc.
Location: Burlington
Posted on: June 25, 2025
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Job Description:
Quill is a valuable part of the Staples family of brands. Since
1956, Quill has held its position as a leader in office supplies.
Acquired by Staples in 1998, Quill delivers the essential services,
solutions, and award-winning customer support to help our customers
– and our people – thrive. When you partner with Quill, as a
customer or as an associate, every workday is more rewarding. From
paper, ink & toner, to technology and custom print, we deliver the
right products at the right value, plus an unmatched assortment of
over 900 instant rewards available with every order. Opportunity to
join a growing team and support an expanding customer base! What
you’ll be doing: - Primary point of contact and build long-term
relationships with customers - Effectively manage your book of
business through productivity and pipeline management - Collaborate
with internal business partners - Responsible for keeping current
clients satisfied and delivering exceptional client service on a
day-to-day basis - Manage existing customer accounts to drive sales
and achieve profit margins - Consistently meet or exceed
productivity metrics and goals - Build and develop internal and
external business relationships - Make outbound sales calls to grow
customer base - Educate our customers on our products, programs,
and consolidation opportunities What you bring to the table: - A
high level of integrity in all business dealings - Strong time
management and organization skills - Ability to uncover, develop,
and close sales - Strong relationship building and problem solving
skills - Knowledge of product, pricing, competition, and sales
objectives - Ability to sell company values and services, in
addition to program features and benefits via phone and internet -
Adaptable to a fast-paced organization that changes to continuously
improve the customer experience - Ability to sell multiple buyer
levels within small to mid-sized customers - Excellent oral and
written communication skills - Proficient computer skills and
knowledge of Microsoft Office - Ability to work in a fast-paced
environment and adjust well to change What’s needed- Basic
Qualifications: - High school diploma or G.E.D - 6 months of
relevant experience in sales (preferred) or customer service role -
Effective communication (oral and written) and effective
relationship building skills - Ability to work on-site at our
Lincolnshire, IL location at least 4 days per week What’s needed-
Preferred Qualifications: - Proven account management or other
relevant experience - High level of business acumen and sales
strategy We Offer: - Inclusive culture with associate-led Business
Resource Groups - 112 Hours of PTO and Holiday Schedule (7 observed
paid holidays 1 floating holiday) - Online and Retail Discounts,
Company Match 401(k), Physical and Mental Health Wellness programs,
and more! LI-GO1 At Staples, “inclusion” is an action word. It
represents what we do to ensure that all employees feel valued and
supported to contribute to their fullest potential. When we operate
inclusively, diversity naturally follows. This is why we work hard
to foster an inclusive culture, as we seek employees with unique
and varied perspectives and areas of expertise. The result is a
better workplace and innovative thinking that helps us exceed our
customers’ expectations – through the power of the people behind
our iconic brand. Staples is an Equal Opportunity Employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, age, sex, sexual
orientation, gender identity, national origin, protected veteran
status, disability, or any other basis protected by federal, state,
or local law.
Keywords: Staples, Inc., Crystal Lake , Inside Sales Manager, Sales , Burlington, Illinois
